Shipping Policy
How we ship orders from our Southlake, Texas warehouse, what shipping costs, and what to do if something arrives damaged.
Where we ship
We ship to addresses in the United States. We don’t ship outside the US at this time.
Shipping rates
Shipping is calculated at checkout from the number of items in your order. We don’t offer free shipping.
| Service | Delivery estimate | Cost | 1 item | 3 items |
|---|---|---|---|---|
| Standard | 1–5 business days | $15.23 + $2.00 per item | $17.23 | $21.23 |
| Express | 1–3 business days | $32.54 + $5.00 per item | $37.54 | $47.54 |
Delivery estimates come from the carrier, start when your order ships, and aren’t guaranteed.
Overnight and other services
Need overnight, 2-day or priority overnight delivery? Call or email us before you order and we’ll arrange it. You can pay the carrier’s rate, or give us your own UPS or FedEx account number to bill the shipment to.
Order processing
We process orders Monday–Friday, 8:00 am–4:30 pm Central. In-stock orders placed by 4:00 pm Central on a business day usually ship the same day; orders placed later, or on a weekend, usually ship the next business day. These are typical ship times, not a guarantee.
Before an order ships, we check every item against your order, including reference numbers and lot numbers, and inspect the packaging.
Tracking
As soon as your order leaves our warehouse, we email you a shipping confirmation with tracking. If you have an account, you’ll also find tracking on the order in My Account → Orders.
Local delivery near Southlake
For facilities within about 30 miles of our Southlake warehouse, we may be able to deliver an order ourselves, sometimes the same day. Local delivery is arranged case by case and depends on stock and our schedule. Call (214) 306-9518 or email sales@class1inventory.com to ask.
Shipping addresses
Please check your shipping address before placing an order. If you ship to several locations, you can save them in My Account → Addresses and pick one at checkout. If an address needs to change after you order, call us right away.
Damaged, incorrect or missing items
If an order arrives damaged, defective, incorrect or with something missing, contact us right away with your order number. Photos help, and please keep the packaging until we’ve sorted it out.
We replace or credit these items as described in our Return Policy.
Questions?
Call (214) 306-9518 or email sales@class1inventory.com, Monday–Friday, 8:00 am–4:30 pm Central.
Class 1 Inventory LLC · 1367 Brumlow Ave, Southlake, TX 76092