1. Information We Collect

A. Information You Provide Voluntarily

We collect information you voluntarily provide through:
• Contact forms (via WPForms Lite)
• Quote/application submissions
• Chat messages (via Tidio)
• Newsletter or product inquiry forms

This may include:
• Name
• Email address
• Phone number
• Business or clinic name
• Any message or content you submit

B. Information Collected Automatically

When you visit our Site, we (or services we use) may automatically collect:
• IP address
• Browser type & version
• Device type
• Pages visited and time spent
• Referring URL
• Click behavior (via Site Kit by Google and Google Analytics)

This helps us understand site performance and improve user experience.

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2. How We Use Your Information

We use collected data to:
• Respond to inquiries and provide customer support
• Process product or quote requests
• Improve our website functionality and design
• Analyze website performance using Google Site Kit and Analytics
• Monitor security and prevent spam using plugins like Really Simple Security and Speed Optimizer

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3. Cookies and Tracking Technologies

We use cookies to:
• Track analytics (Google Site Kit, All in One SEO)
• Maintain site performance and speed (Speed Optimizer)
• Improve user experience (e.g. chat persistence via Tidio)

You can control cookies through your browser settings.

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4. Third-Party Services

We may share data with trusted third parties to operate our site and serve you better:
• Google (Site Kit, Analytics, Search Console)
• Tidio (chat support)
• WooCommerce & related plugins for inventory, tax, and checkout systems
• UpdraftPlus for secure backups
• SiteGround & Speed Optimizer for hosting and performance

These services comply with their own privacy regulations. We do not sell or rent your data.

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5. Data Retention

We retain your information only as long as necessary for the purposes outlined in this policy. Contact messages and form entries may be stored for reference, support, and compliance reasons.

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6. How We Protect Your Information

We implement industry-standard security measures including:
• SSL encryption
• Regular plugin updates
• Spam and malware monitoring via Really Simple Security

However, no system is 100% secure and we cannot guarantee complete data protection.

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7. Your Rights

Depending on your location, you may have rights to:
• Access or receive a copy of your personal data
• Correct or delete your data
• Object to or restrict certain types of processing

To request any of the above, email us at info@class1inventory.com.

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8. Children’s Privacy

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect information from children.

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9. Changes to This Policy

We may update this Privacy Policy occasionally. When we do, we’ll post the revised version with an updated effective date. Continued use of the Site implies acceptance.

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10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, contact us at:

📧 info@class1inventory.com
📞 (214) 306-9518