Privacy Policy

Who we are

Class 1 Inventory LLC (“Class 1 Inventory,” “we,” “us”) sells surgical devices and supplies to licensed healthcare facilities in the United States from 1367 Brumlow Ave, Southlake, TX 76092. This policy covers class1inventory.com and orders placed through it.

Information you give us

• Account and orders: your name, facility or company name, email, phone, billing and shipping addresses (including addresses you save in your address book), order details, PO numbers and an accounts payable email if you add one.
• Payment: card, PayPal, Klarna, Affirm and similar details are entered into secure fields run by Stripe, WooPayments or PayPal. We never see or store full card numbers; we only receive limited details such as the card type and last four digits.
• Business documents: tax exemption certificates, W-9 forms and purchase order files you upload. They’re stored privately on our server and aren’t publicly accessible. Files uploaded at checkout that never become part of an order are deleted after 2 days.
• Forms: quote requests, pricing questions, contact messages, “notify me when in stock” requests, Buy Back Program submissions and job applications. These are saved in our website database and emailed to our team.
• Conversations: emails and calls with our team.

Information collected automatically

• Essential cookies keep your cart, checkout, sign-in and security working, and remember your cookie choice for 12 months.
• Analytics cookies (Google Analytics) tell us which pages are visited, from what kind of device and roughly where, and how visitors found us.
• Marketing cookies (Google Ads and Shopping) measure which ads lead to orders.
• Order attribution: WooCommerce records how you arrived at the site (for example a search engine or an ad) and attaches it to your order.
• Server and security logs: our host and security tools record IP addresses and browser details to keep the site secure.

If you enter your email at checkout but don’t finish your order, we may send you one reminder about your cart.

How we use information

• Process orders, payments, invoices and shipping, and calculate sales tax (including tax exemptions)
• Answer quotes, pricing questions and support requests
• Run your account, order history and saved addresses
• Send order, shipping and account emails, and an occasional cart reminder
• Prevent fraud and keep the site secure
• Understand how the site is used and how our ads perform, based on your cookie choices
• Review job applications
• Meet our legal, tax and accounting obligations

Who we share it with

We share information only with companies that help us run our business, and only what they need:

We may also share information with professional advisors, when the law requires it, or as part of a sale or reorganization of our business. We don’t sell or rent your personal information.

Your cookie choices

When you first visit, a banner lets you accept all cookies, reject non-essential ones, or choose by category. You can change your choice anytime with the Cookie Settings link at the bottom of every page. Your browser settings can also block or delete cookies; essential cookies are needed for the cart and checkout to work.

Google Customer Reviews

After a purchase, you may be offered an optional Google survey about your order. If you opt in, Google emails you the survey and handles your answers under Google’s own privacy policy.

How long we keep information

• Orders and invoices: as long as needed for accounting, tax and legal purposes
• Accounts and saved addresses: until you ask us to close your account
• Form submissions: as long as needed to follow up
• Uploaded business documents: kept with the order they belong to; unused uploads are deleted after 2 days

How we protect information

The site runs over HTTPS, payments are handled by PCI-compliant processors, uploaded documents are stored privately, and access is limited to our team. No system is completely secure, but we work to protect your information.

Your choices and rights

You can ask us to show you, correct or delete the personal information we hold about you by emailing sales@class1inventory.com. We’ll confirm your identity first, and we may keep order records we’re required to keep by law. You can stop marketing or reminder emails anytime by replying or contacting us. Depending on where you live, you may have additional rights.

Children

This site is for healthcare businesses and isn’t intended for anyone under 18. We don’t knowingly collect information from children.

Other websites

Our site links to other sites, such as LinkedIn, Google Maps and the FDA’s device databases. Their own privacy policies apply when you visit them.

Changes to this policy

We may update this policy from time to time. The date at the top of the page shows when it last changed.